Aura Warranty Policy
At Aura, we stand behind the quality of our products and want you to have the best experience possible.
⏳ Warranty Period
- 1-year warranty against manufacturing defects.
✅ Warranty Covers
- Manufacturing defects in the filter body.
- Leakage caused by a production error.
- Issues with the spray modes or pressure mechanism.
❌ Warranty Does NOT Cover
- Misuse or improper installation.
- Physical damage from drops or impact.
- Filter cartridge wear due to regular use.
- Damage caused by using cleaning chemicals.
📘 Replacement Policy
If a manufacturing defect is confirmed, the product will be replaced with a new one.
You will be required to provide:
- Order number
- Photos/videos showing the issue
- Report the issue within 7 days of noticing it
❤️ Warranty Support Contact
Email: warranty@filteraura.com
WhatsApp Support: +966 533 546 607